Refund policy

We offer a 14‑day return window from the date of delivery.

Eligibility for Returns

  • Item must be unused, unopened, and in original packaging

  • Proof of purchase is required

Non‑Returnable Items

  • Opened or used electronics

  • Items damaged due to misuse

Refunds

Once the return is received and inspected, refunds will be processed to the original payment method within 5–7 business days.

To initiate a return, email info@protechzone.co.uk